Returns & Exchanges
At Gregorys Coffee, we want you to love every sip and every bean. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on non-perishable items and unopened coffee bags.
Initiate Your Request
Contact our customer experience team at [email protected] with your order number and the reason for your return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that coffee bags remain sealed to qualify for a refund or replacement.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing